Projects

Understanding Operational Workflow to Inform the New Design of Internal Loan Management Platform

Year: 2024-2025

Role: UX researcher

Research Method: Qualitative Methods (Stakeholder Interviews, User Interviews, Workflow Mapping, Journey Mapping, Persona Study) + Quantitative Methods (Usability Test, Card Sorting, Survey)

Research Type: Discovery Study

Company: OneMain Financial

Understanding Stay-at-Home Moms’ Needs for Workout App

Year: 2020

Role: Part-time UX researcher

Research Method: Semi-structured Interview + Usability Test

Research Type: Design UXR

Company: Self-employed

The Effects of Gesture-Based Interaction on Virtual Product Experience

Year: 2016

Role: Research Fellow

Research Method: Experimental Design + Survey

Research Type: Exploratory UXR

Company: National University of Singapore

Gesture-based interaction presentation.jpg

Measuring Web Aesthetics and its Effects on Sales Performance

Year: 2014

Role: Research Fellow

Research Method: Cart Sorting + Survey

Research Type: Evaluative UXR

Company: National University of Singapore